Processing time
Every item on this site is in stock in our U.S. warehouse. Orders placed before 2:00 PM ET on a business day ship the same day; all other orders ship the next business day. We do not sell preorders — if you can add it to your cart, we have it.
Rates & delivery
- Standard shipping (3–5 business days): free on orders over $75, otherwise $6.95 flat.
- Expedited shipping (2 business days): $14.95 flat.
Delivery estimates begin when your order ships, not when it's placed. Business days are Monday through Friday, excluding U.S. federal holidays.
Tracking
You'll receive a confirmation email when your order is placed and a tracking number the moment it leaves the warehouse. If your tracking hasn't updated for more than 3 business days, contact us and we'll chase it down.
Shipping area
We currently ship to all 50 U.S. states, APO/FPO addresses, and U.S. territories. International shipping is coming — join the email list on the homepage to be notified when your country opens.
Address changes
Need to fix an address? Contact us within 2 hours of placing your order and we'll update it before it ships. Once a package is with the carrier, we can no longer redirect it.
Lost, stolen, or damaged packages
If your order arrives damaged, or tracking shows delivered but nothing showed up, tell us within 14 days. We'll replace the order or refund it — we don't make our problem your problem.