The 30-day home trial
You have 30 days from delivery to decide. Unlike most brands, we don't require items to be unworn with tags attached — a garment you can't actually wear isn't a trial. Wear it to work, wash it per the care instructions, and if it doesn't earn its place, return it for a full refund to your original payment method.
How to start a return or exchange
- Email hello@wearsalvano.com or use the contact form with your order number and what you'd like to do (refund or exchange).
- We'll reply within one business day with a prepaid return label (free for U.S. orders).
- Drop the package with the carrier. That's it.
Exchanges
Exchanges are always free, both directions. Wrong size? We'll ship the new size as soon as the carrier scans your return — you don't wait for the round trip. If your size is out of stock, we'll refund you in full and tell you when it's back.
Refund timing
Refunds are issued within 5 business days of your return arriving at our warehouse. Depending on your bank, expect the money in your account 5–10 business days after that. We'll email you at each step.
The fine print, kept short
- Returns started after 30 days are handled case-by-case, usually as store credit.
- Items damaged beyond normal wear (cuts, burns, alterations) can't be refunded.
- Gift cards are non-refundable.
- Original expedited shipping charges aren't refunded unless the return is our error.
Damaged or incorrect orders
If we sent the wrong item or it arrived damaged, that's on us. Tell us within 14 days of delivery and we'll ship a replacement immediately at no cost — no return required in most cases.